Successfully Managing your Technical Team / Leadership Skills

In today’s competitive working environment, understanding and dealing with the ever-changing needs of people working within organisations and indeed the needs of the organisations themselves, is paramount to the effectiveness of the Maintenance Team Leader. Managing Technical people as individuals and in a team environment to help achieve organisational goals can be a difficult role which requires a comprehensive & specialised set of skills.

This course is also available as an on-site customised course

Course Cost: €695	Duration:2 days	Date: 26th - 27th May 2010
Location: Cork	Click for our booking form	Click to view our Cancellation Policy

COURSE OBJECTIVES

At the end of this course participants will have gained:

• Extensive knowledge in the Best Practice approach to Maintenance Team Leadership
• A better understanding for the need to continuously develop the individuals within the team as well as their own management skills. This will lead to increased efficiency and effectiveness within their own maintenance function and therefore add overall value to the organisation.

COURSE CONTENT

• The Role of the Maintenance Team Leader
• Understanding People
• Leadership Styles
• Coaching for Success
• Managing change within the Maintenance Function
• Effective Communication
• Employment Legislation
• Motivating People for Success
• Performance
• Building a great Maintenance Team
• People Development
• Setting Individual and Team Goals
• Resolving Conflict
• Customer Satisfaction
• Making the most effective use of your time

PARTICIPANT PROFILE

The target audience is for any maintenance practitioner who has responsibility for leading people within their organisation. It is a must for existing Maintenance Team Leaders / Supervisors seeking to develop their people management skills. The course is also highly beneficial for those recently appointed to a Maintenance Leadership position and who require knowledge on people management best practice methodologies.

TRAINER PROFILE

Martin Fitzpatrick has worked with ESS Ltd. for a number of years and has extensive experience across numerous roles in HR & training. Having managed a large maintenance function, Martin progressed to a career in Continuous Improvement in one of Ireland’s leading food companies. He has spent the last number of years in a variety of HR positions including strategic Employee Relations, where he was involved in a major Change Management programme both in Ireland and the U.K. Martin has recently achieved upgrading to a Chartered Fellow of CIPD.