Root Cause Analysis (RCA) to solve problems

Failure is a process, not an event and is avoidable - TAKE FAILURE OUT OF YOUR SITE!

How many times have you heard the phrase: “Failure is not an option?” Well the good news is that failure often occurs after a number of warnings and in many cases it is avoidable.

So called 'small' repeat failures (or chronic failures as they are often called) are probably causing about 50% of your plant downtime. This practical two-day seminar will show you how to tackle your chronic failures more effectively as well as highlighting the tools needed to tackle any one-off or acute failures as well. Group exercises and real life case study examples will be used to bring this important subject to life and emphasise important points.

Problem Solving & Root Cause Analysis Is about avoiding costs and minimising losses by getting to the root causes of problems and failures and solving them once and for all with permanent solutions. Unexpected failures are not a normal way of life and they can be avoided. Losses are not inevitable – they too can be avoided by adopting a structure problem solving approach.

We may think we are good at fixing problems, but do we really solve them? Sometimes we may only have eliminated the symptom of the problem. Solving problems once and for all involves getting to the root cause of the problem and them eliminating it.

This seminar teaches participants the skills for systematic problem solving within their job area by focusing on four things that contribute to successfully identifying the root cause of any failure, incident or accident.

1. Quantifying problems objectively
2. Identifying the root causes
3. Solving problems for ever
4. Improving the whole process

This course is also available as an on-site customised course

Course Cost: €795	Duration:2 days	Date: May 2010
Location: TBC	Click for our booking form	Click to view our Cancellation Policy

COURSE OBJECTIVES

• Analyse problems thoroughly and effectively
• Identify the connections between different effects
• Prioritise problems quicker and more objectively
• Be more effective in a group or with a team when solving problems
• Communicate complex issues visually and verbally


• Take the emotion and speculation out of problem solving
• Take a process/systems view of managing your operations
• Anticipate problems to prevent them from occurring

COURSE CONTENT

To provide a tool that will describe the WHAT, HOW and WHY of any failure, incident or accident, because effective preventative measures can only be taken when the investigators are able to determine WHY the incident occurred.

• The difference between acute and chronic problems
• Defining problems
• Gathering facts and opinions
• Root cause analysis
• 5 Whys
• Keptner Tregoe
• Failure modes and effects analysis
• Criticality analysis & prioritisation
• Fault trees


• Patterns of failure
• Reliability centred maintenance


• Useful software tools

PARTICIPANT PROFILE

The target audience is for Technicians, craftsperson's, operators, supervisors, team leaders, co-ordinators, facilitators, managers. Previous delegates have come from a range of industries including pharmaceutical, food, electronics, oil & gas, utilities, health care and public sector. This is truly a course for everyone who needs to get to the root of a failure, incident, or non-conformance in their area of work. No previous experience needed.

TRAINER PROFILE

Colin Sanders started his career as a mechanical engineering apprentice and continued to gain 20 plus years experience as a maintenance and operations manager with the RAF. He later entered commercial consulting having gained valuable Oil and Gas and Utilities experience. Since then he has undertaken asset and business management projects, maintenance and operations consultancy, training and mentoring in a range of market sectors. He now specialises in maintenance and operations methods including RCM, FMEA,CBM,RCA and Criticality Analysis.